Frequently asked questions
How do I cancel?
I try to be as flexible as possible regarding cancellations. Should you need to cancel your lesson, you will receive a full refund up to 24 hours before the lesson or the opportunity to rebook for another time.
Late cancellations (within the 24-hour window prior to your lesson) will result in full payment being taken. However, in most circumstances, I am happy to rebook for another time once the payment has been processed.
For any queries, please contact me firstname.lastname@example.org (hyper link ‘contact me’)
What are the opening hours?
Opening Hours (UK times)
Thursdays: 3pm – 7pm
Saturdays: 9am – 2pm
Can I pay online?
Yes, you can! Just follow the checkout process.
What about the COVID-19 pandemic and lessons in person?
Due to the current global situation, my studio is currently closed for lessons in person.
Online lessons are available on an ad-hoc basis or set time each week. Students are welcome to book and pay for sessions in advance with individual rates set at £14.50 for 30-minute lessons or £48 for four 30-minute lessons.
How do I make sure my child is safe?
Please visit the safeguarding page to read about safeguarding.