Frequently asked questions

How do I cancel?


I try to be as flexible as possible regarding cancellations. Should you need to cancel your lesson, you will receive a full refund up to 24 hours before the lesson or the opportunity to rebook for another time.

Late cancellations (within the 24-hour window prior to your lesson) will result in full payment being taken. However, in most circumstances, I am happy to rebook for another time once the payment has been processed.

For any queries, please contact me thevirtualpianoteacher@gmail.com (hyper link ‘contact me’)




What are the opening hours?


Opening Hours (UK times)
Thursdays: 3pm – 7pm
Saturdays: 9am – 2pm




Can I pay online?


Yes, you can! Just follow the checkout process.




What about the COVID-19 pandemic and lessons in person?


Due to the current global situation, my studio is currently closed for lessons in person.

Online lessons are available on an ad-hoc basis or set time each week. Students are welcome to book and pay for sessions in advance with individual rates set at £14.50 for 30-minute lessons or £48 for four 30-minute lessons.




How do I make sure my child is safe?


Please visit the safeguarding page to read about safeguarding.